Transparency is the Standard.
Your Trust is the Asset.
We view your privacy not as a compliance hurdle, but as the foundation of a professional relationship. This policy outlines exactly how CleanMasterPro protects your information with the same diligence we apply to your physical space.
Data Hygiene Protocol
Data We Collect
We gather only what is strictly necessary to deliver spotless service and maintain communication channels.
Contact Information
Name, email address, and phone number provided via booking forms or direct inquiry. This allows us to schedule appointments, send confirmations, and coordinate access to your property.
Service Location Details
Physical address and specific access instructions (e.g., gate codes, preferred entry points). This data remains internal and is shared only with the cleaning team assigned to your specific job.
Feedback & Preferences
Optional survey responses regarding team performance or specific cleaning requests (e.g., "avoid strong scents"). We use this to customize future visits and ensure consistent quality.
The CleanMasterPro Privacy Standard
Common industry practices versus our internal protocols regarding your data.
Common Pitfall
- Selling contact info to third-party advertisers or affiliates.
- Hiding "tracking pixels" in emails without consent.
- Storing credit card data on local servers (a major security risk).
Our Protocol
- Strictly internal use. Your data never leaves CleanMasterPro servers.
- Clear unsubscribe links in every email. One click, no questions asked.
- Payment processing handled exclusively via PCI-compliant gateways (we don't see your full card numbers).
Fortified Infrastructure
We treat your digital footprint with the same respect we treat your home. All data transmitted between your browser and our servers is encrypted in transit using TLS 1.2 (SHA-256) protocols.
While no system is immune to evolving threats, we maintain active monitoring and patch management to ensure industry-standard security hygiene.
Your Control
You have the right to access, correct, or delete your personal data at any time.
Request Access
Email us to receive a summary of all data we hold on file for you.
Data Deletion
Request the permanent removal of your history and contact details.
Correction
Update incorrect contact information to ensure we reach you.
To exercise these rights, please contact our Data Controller:
Response time: Within 48 hours during business hours (Mon-Fri 8:00-18:00).